Terms of business
Business is not just a matter of confidence but should be subject to regulations. In this section you’ll find information on the Terms related to all online business with Supercook and how to proceed in case of a service requirement. Please take time to read and familiarise yourself with the procedures.
General Terms of Business for Direct Retail Customers (Yumi APP)
Here you can find our General Terms of Business for making any direct business with our Online Shop clients or you use our recipes. All purchase orders from our online shop placed by non-reseller customers are subject to these General Terms of Business.
General Terms of Business for Resellers
These General Terms of Business apply to any relationships with commercial trade customers. In the case of any trade business these General Terms of Business apply without any restrictions.
Right of withdrawal (Online Shop)
In accordance with the trading law, our clients have the right to withdraw already closed business. Here you can find how to withdraw a purchase and proceed to return the goods and what the obligations are.
Payment and Shipping (Online Shop)
Special regulations apply to any business closed via our online shop. For example, we only accept specific credit cards and exclusively ship by express carrier. The related regulations and costs can be found here.